Privacy Policy

Overview

We support and respect your privacy. We use collected personal information to improve and personalize our Service and Work, and we do not sell or share such information. The reasons we would disclose it is to conform to the law and/or to defend any licensing rights or intellectual property associated with Nan S. Russell. (a.k.a. Nan Schindler Russell), and/or MountainWorks Communications, LLC. 

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At MountainWorks Communications LLC, we are committed to protecting the privacy and security of the users of our sites, including this one, www.nanrussell.com, and any mobile apps, websites, and platforms, social media pages, email, or other electronic communications associated with it or any of our related “Services” or “Work.” Please read this policy carefully. By using our site(s), you are agreeing to this policy.

This policy applies to all websites owned and operated by MountainWorks Communications. It covers information collected online by these sites but does not include information that may be collected offline or at in-person events. This policy may change from time to time to address new or emerging internet privacy or security issues. Please refer to this page periodically for updates.

We are an opt-in company, meaning we will not send you communications, newsletters, or updates unless you have requested that we provide that service to you, or unless you have purchased items from us and have been added to our list at the time of purchase, with your approval, or have voluntarily provided that information to us through various surveys, research participation, in-person events, or other offerings.

We will use your email address provided by you at point of purchase for your order confirmation, your order update, and returns confirmation. By providing your email to us, you are agreeing that we can send you occasional emails alerting you to updates, releases, new product offerings, or other information or promotional emails we deem appropriate to your interests. 
 

You may request the information we have collected from you at any time. However, unless otherwise stated, we will only provide such information to the email address on file. Any questions or concerns associated with our privacy policy or terms and conditions can be addressed via:

• Email: info@mountainworkscommunications.com; Subject line: Privacy Policy

• USPS Mail: Privacy Policy, MountainWorks Communications LLC, P.O. Box 70, Hygiene, CO 80533

• Website form on contact page.     

No transmission over the internet, or method of electronic storage is fully secure. While we use reasonable efforts to protect your personal information from risks presented by unauthorized access or acquisition, we cannot guarantee the security of your personal information. 

Collected Personal Information

Personal information we collect may include contact details, such as your first and last name, email address, mailing address, and phone number as well as information related to the Services or Work you have requested or engaged with us. These include some, or all, of the following:

• Contact details, such as your first and last name and email address. When you sign up for one of our communications products or vehicles such as a column, newsletter, or the like, your name and email address may be requested. It is possible, depending on the product offering, that additional information will be requested, such as mailing address or phone number. Requested information is housed on secure servers by our list management or payment processor providers.

•  Occasional communications, such as those sent to subscribed individuals on our update lists about topics that we think you may find relevant. At any point, you may unsubscribe to any or all such contact from us via the contact form on the website, or a link at the bottom of every email. 

• Order information and history, such as information about communications and products, i.e., the Services and Work you use or have used from us. All payment processing services connected with your use of our Services or Work are provided by third-party payment processors. Neither MountainWorks Communications, nor any of its entities, access, or store information related to credit cards, digital wallet, banking information, or other sensitive financial information.

• Information provided, such as that associated with requests or inquiries, including for mentoring, speaking, writing, consulting, or assistance, and/or other interaction data exchanged or observed through your use of our Services, Work, and/or social media, including content or feedback you provide when you contact us. 

• Online activity information, such as the website you visited before browsing to our website(s), pages, or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.

• Device information and other online identifiers identified through normal analytics, such as your computer or mobile device operating system type and version number, wireless carrier, manufacturer and model, browser type, screen resolution, IP address, unique identifiers, and general location information such as city, state, or geographic area.

• Preferences, such as any preferences for receiving communications about our services, activities, events, and publications.

• Survey responses or contests, such as the information you provide in response to our surveys and questionnaires, and contact (e.g., name and shipping address) and demographic information (e.g., zip code and age level).

• Other information that we may collect which is not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection. 

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We do not share customer information, including email addresses, with other parties, except as noted as part of the above, or as required through our payment processors and list management providers, or other third-party service providers, with a few exceptions. These exceptions include but are not limited to a valid legal inquiry or as needed under subpoena, court order, or search warrant, or in the case of a site security breach or personal or physical threat.

Our Services and Work may involve links to other websites that we do not own or operate. As such, please be advised that if you click on such a link, their privacy policy may differ from ours, and we have no control over what information they collect or process. 

We reserve the right to transfer user information for the purposes of the sale of related assets, specific products, company mergers, sales, transfers, or the like.

Cookies

MountainWorks Communications LLC, and its websites, may use cookies or other web technologies to enhance the visitor experience or shopping ease from time to time, or we may use providers or advertisers who do. However, personal information is not stored in such cookies.

Most browsers let you remove and/or stop accepting cookies from the websites you visit. To do this, follow the instructions in your browser’s settings. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, however, you may not be able to use all functionality of our Services and our websites may not work properly for you. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org. 

We may work with third-party advertising companies and social media companies to help us advertise our Work and Services. These companies may use cookies and similar technologies to collect information about you (including the online activity information and device information described above) and use that information to serve ads that they think will interest you. You can limit the use of your information for interest-based advertising by blocking third-party cookies in your browser settings, using browser plug-ins/extensions, and/or using your mobile device settings to limit the use of the advertising ID associated with your mobile device. You can also opt out of interest-based ads from companies participating in the following industry opt-out programs by visiting the linked websites: the Network Advertising. 
 

Notice to European Users

The information provided in this section applies only to individuals in the European Economic Area (EEA) and the United Kingdom (collectively, “Europe”). Except as otherwise specified, references to “personal information” in this Privacy Policy are equivalent to “personal data” governed by European data protection legislation.

• The controller of your personal information covered by this Privacy Policy for purposes of European data protection legislation is MountainWorks Communications, LLC. 11830 N 75th St, P.O. Box 70, Hygiene, CO 80533, USA.

• The legal basis of our processing of your personal information as described in this Privacy Policy will depend on the type of personal information and the specific context in which we process it. 

• We rely on our legitimate interests as our legal basis only where those interests are not overridden by the impact on you (unless we have your consent, or our processing is otherwise required or permitted by law). If you have questions about the legal basis of how we process your personal information, contact us at info@mountainworkscommunications.com.

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(Last modified November 10, 2022)